Legal
Privacy Policy
Effective date: 29 July 2026
This Privacy Policy explains how VELAQO LIMITED handles information received through its website, email, telephone and WhatsApp communications.
Information We Receive
We may receive your name, company name, contact details, country, enquiry details, requested product specifications and other information that you voluntarily provide.
How We Use Information
Information is used to respond to enquiries, prepare quotations, communicate about products or partnerships, improve our services, maintain business records and meet applicable legal or regulatory obligations.
Website RFQ Behaviour
The website quotation form prepares a message in your browser. The website does not automatically submit or store the form entry. Information is transferred only when you choose to open and send the prepared request through WhatsApp or email.
Technical Data
The current static website does not set analytics cookies or automatically store RFQ form entries. The hosting provider may process standard request data, such as an IP address, browser type and requested URL, where necessary for delivery, reliability and security. This policy will be updated before any separate analytics technology is introduced.
Information Sharing
VELAQO does not sell personal information. Information may be shared with service providers or professional advisers only where reasonably necessary for website operations, communications, business transactions, compliance or protection of lawful rights.
Data Security and Retention
Reasonable administrative and technical measures are used to protect information. Records are retained only as long as reasonably necessary for the purpose for which they were collected or as required by law.
Your Choices
You may request correction or deletion of information you previously provided, subject to legal and record-keeping requirements.
Contact
Email: [email protected]
Phone/WhatsApp: +880 1326-710079
Address: House No. 645, Chanpara, Uttar Khan, Dhaka-1230, Bangladesh